FAQs


What is the best approach to sunscreen?

Shot glass of sunscreenUse a sunscreen with a broad-spectrum protection of SPF 30 or greater which blocks both harmful UVA and UVB rays. Re-apply every two hours and after exposure to water through swimming or sweating. It requires approximately one ounce (one shot glass full) of sunscreen with each application to cover all exposed skin. Always check to be certain that sunscreen has not expired.

Who should I contact to discuss a bill I received?

Please call our billing office at all 443.351.DERM (3376) to discuss a bill you received.

What should I do to have a prescription refilled?

Please have your pharmacy request the refill. If you have been seen over 1 year ago, you may have to request an appointment.

How long will it take to receive prior authorization for my prescription?

Depending on your prescription and insurance plan, it could take 1 day to 2 weeks. The pharmacy will call you when the prescription is filled.

What can I expect after a liquid nitrogen treatment?

Redness, blistering, mild discomfort.

What should I expect during a PDT (photodynamic therapy) procedure?

Expect a downtime of 48-72 hours minimum post treatment with no sun exposure. Please plan to be in the office for 1-2 hours.

How often should I get a skin check?

If you have a history of skin cancer, your clinician will decided when you should come back. For patients that do not have a history of skin cancer we recommend a yearly visit.

What should I expect at my first visit?

You may or may not be required to undress during your visit. Your provider may only be able to address your primary concern at this time.

What should I bring on my first visit?

Have a referral if your insurance requires, method of payment, government issued ID, legal guardian if under 18, current medication list, insurance cards, power of attorney if applicable and the name of the lab your insurance uses. If your referral is expired or not correct you may have a wait or you could ask to be rescheduled.

When should I expect my biopsy, lab or culture results?

Biopsy results can take up to 14 days. Culture and lab work results can vary. For lab work not drawn at Lab Corp or Quest, please contact our office.

Should I stop my medications before having a procedure performed?

Please contact your physician for specific instructions.

What should I expect during a biopsy?

The area will be numbed and the lesion removed. Sometimes stitches are involved. You will receive complete wound care instructions after the biopsy.

Where can I get answers to questions I have regarding Mohs surgery?